WEBINAR RECORDING
Unlocking the Power of Zendesk AI
Zendesk helps customer service teams scale—and stay nimble.
In an era of towering customer expectations, workforce limitations, and economic unpredictability, the power of AI can become your secret weapon to stay agile and exceed those expectations. Built on billions of points of customer-service data, Zendesk AI can enhance smarter conversations and bots, boost productivity tools for agents, and provide new insights and instant actions for admins.
What You'll Learn:
In this webinar, our team of experts will cover everything you need to know about Zendesk Generative AI, including:
- Zendesk and Advanced AI Overview
- Breakdown of all things Generative AI
- Generative AI for KB
- Generative replies for bots
- Generative AI for agents (expand, tone shift, summarization)
- Generative AI for voice (call transcription, call summary)
- Zendesk AI Roadmap
About Aktie Now:
As a Zendesk Premier Partner, we've helped hundreds
of businesses achieve frictionless, scalable customer support. Unlike other partners, Zendesk is all we do — so everyone on our team is a true expert.
Our consultative approach ensures you get a transformative solution that meets your needs
no matter where you are in your Zendesk journey.