Zendesk Implementation Playbook: A CX Leader’s Guide To the First 30 Days
Get a week-by-week breakdown of actionable steps and best practices to guide your Zendesk implementation.
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So you’ve selected Zendesk for your help desk software. Great choice!
There are very few (if any) customer service platforms that can hold a candle to Zendesk. Rest assured you are in good hands. The first 30 days of any company-wide technology rollout are crucial.
This time period can ultimately determine the long-term success of the program. But don’t stress! Aktie Now has helped hundreds of companies just like yours find long-term success with Zendesk and we’ve put together this easy-to-use playbook of items to cover in the first 30 days.
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What's Included:
In this guide, we break this process down into weekly regimens to help you structure your implementation and empower your team with actionable steps and best practices.
- Week 1: Pre-launch & Technical Setup
- Week 2: Go-live & Platform Familiarization
- Week 3: Feedback & Optimization
- Week 4: Long-term Planning